Kuwait Finance House using robotic assistant for loan applications

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Kuwait Finance House (KFH) has implemented robotic process automation systems to support customer loan applications.

The robotic process automation bot, named Baitak Assistant, will handle customer loan applications and will autonomously create credit reports for applicants.

KFH says it is the first fully automated workflow for retail credit in the region. The robotic process automation has been created by specialist Blue Prism, based on Microsoft technologies.

“Automation of our retail credit application creation and review process is a natural extension of our ongoing journey to introduce new, digitally driven efficiencies for customers and employees,” said Waleed Mandini, Group Chief Retail, Kuwait Finance House.

“Microsoft has been an invaluable partner and mentor for us throughout this journey, aiding our technology team in the development of the Baitak Assistant and enabling us to empower our service teams to deliver enhanced customer experiences. Automation allows us to reduce waiting times for credit-application creation, and streamline the approval process.”

Reduce workload
The Baitak Assistant bot will calculate the customer’s eligibility status, accounting for current KFH policy and national regulations, and issue a credit-eligibility report. It will forward all relevant material to the Relationship Manager.

The technology will reduce workload for staff members, freeing up time for more sales-generating activity. The bot will also represent a significant cost reduction, stemming from error reduction and increases in compliance.

“Kuwait Finance House has become a digital-transformation pioneer in the regional FSI sector, working tirelessly to engage customers, empower employees, optimise operations and reinvent products and services,” said Charles Nahas, Country Manager, Microsoft Kuwait.

“Improvement of the company’s internal processes and customer experience through digitisation has become part of KFH’s DNA. By ensuring that customers need to spend less time in branches when applying for housing or consumer financing, KFH provide higher customer satisfaction and more efficient services.”

Source;https://www.arabianbusiness.com/banking-finance/414530-kuwait-finance-house-using-robotic-assistant-for-loan-applications

Kuwait Airways forced to cancel flights over Airbus A320 delivery delay

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Kuwait Airways is set to cancel some of its flights as it looks to lease three aircraft to cover for a delay in aircraft deliveries.

The national carrier said it was due to receive three new Airbus A320 Neo aircraft in March this year, but has been informed by the French manufacturer that they will be delayed and delivered in June, October and November of this year.

Kuwait Airways had suspended operations of its older Airbus A320 aircraft since April 1, which have been put in “standstill mode” in preparation for their sale and in anticipation of the new aircraft being delivered.

As a result, Kuwait Airways said it will have to cancel some flights.

“Kuwait Airways may be required to temporarily cancel some of our current flights and merge other flights to cope with these circumstances while we work diligently to restore or planned operating schedule within a few days,” the airline said.

“All alternatives are being considered to accommodate our passengers and ensure the least minimum disruption to their travel itinerary.”

Kuwait Airways expects that it will have the new leased aircraft within the next two weeks.

Source:https://www.arabianbusiness.com/transport/417013-kuwait-airways-to-cancel-flights-over-airbus-a320-delivery-delay

Kuwait’s Jazeera Airways launches in-flight shop with Trolley

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Low-cost carrier Jazeera Airways has announced a partnership with Kuwait-based convenience chain, Trolley, to provide an on-board retail experience for passengers.

With over 100 unique items, the on-board convenience store will include personal and children care, food and beverages, games, skin care, and electronics, a statement said.

Jazeera Airways CEO, Rohit Ramachandran, said: “We continue at Jazeera Airways to bring convenience to our customers, making their travel experience more enjoyable. We have the pleasure today to be partnering with Trolley which has become a leading service provider in Kuwait, to introduce their wide range of travel-related retail products on-board all our flights.”

The on-board convenience store will be available for Business and Economy Class passengers, in addition to the on-board duty free shop.

Trolley co-founder and CEO, Mohammed Boodai, added: “We are glad to be the first in the Middle East to introduce a unique concept of convenience store in the sky. Trolley will be serving its versatile range on-board Jazeera Airways to enable passengers to buy what they need while travelling.”

Trolley is a chain of convenience stores that opens shops in locations such as universities, gas stations and malls.

Source:https://www.arabianbusiness.com/travel-hospitality/421565-kuwaits-jazeera-launches-in-flight-shop-with-trolley

$494bn construction projects active in Kuwait

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Construction projects worth more than $494 billion are currently active in Kuwait, according to new research by ProTenders.

Of these, projects worth $15.5 billion (3.1 percent) are on hold, the consultancy said in a statement.

Projects in the design stage are valued at $243.5 billion (49.3 percent) while another $63 billion (12.8 percent) are in the planning stage while $140.9 billion worth of projects are in the construction phase, making up 28.5 percent of the total.

Of the project under construction, most (44 percent) are in the oil and gas sector while infrastruction projects make up 21.9 percent and the urban buildings sector make up 34.1 percent, ProTenders data showed.

Total upcoming projects in Kuwait are worth $337.7 billion, with the large majority in the urban buildings sector (72.7 percent). Oil and gas makes up 12 percent and infrastructure 15.4 percent.

ProTenders said the top five developers in the Gulf country are currently the Secretariat of the Supreme Council for Planning and Development with $125 billion worth of projects, followed by the Kuwait Authority for Partnership Projects ($50.5 billion), Kuwait National Petroleum Company ($45.8 billion), the Ministry of Public Works ($30.2 billion) and Kuwait Oil Company ($23.7 billion).

Source:https://www.arabianbusiness.com/construction/421873-revealed-494bn-construction-projects-active-in-kuwait

New Payment System to Dodge Iran Sanctions

The remaining members of the Joint Comprehensive Plan of Action (JCPOA) have said they will set up a new payment system to maintain business with Iran and bypass US sanctions.

The system, the details of which are still to be determined, would allow businesses to continue trading with Iran without using dollars.

The full text of the Joint Ministerial Statement follows:

1. A Ministerial Meeting of the E3/EU+2 (China, France, Germany, the Russian Federation and the United Kingdom, with the High Representative of the European Union for Foreign Affairs and Security Policy) and the Islamic Republic of Iran, the participants of the Joint Comprehensive Plan of Action, was held on 24 September 2018 in New York.

The participants considered ways forward to ensure the full and effective implementation of the JCPOA in all its aspects. They also took stock of the process of finding and operationalising practical solutions for issues arising from the unilateral withdrawal of the United States from the agreement and the re-imposition of sanctions lifted under the JCPOA and its Annex II, which they deeply regret.

2.​​​The meeting was chaired by the EU High Representative Federica Mogherini and was attended by the E3+2 and Iran at the level of foreign ministers.

3.​​The JCPOA participants reconfirmed their commitment to its full and effective implementation in good faith and in a constructive atmosphere. They recalled that the JCPOA is a key element of the global non-proliferation architecture and a significant achievement of multilateral diplomacy endorsed unanimously by the UN Security Council through Resolution 2231.

4. ​The participants recognised that Iran has continued to fully and effectively implement its nuclear-related commitments, as confirmed by twelve consecutive reports by the International Atomic Energy Agency, and reiterated the need to continue to do so. Participants will continue to support the modernisation of the Arak research reactor as part of the JCPOA and the conversion of the Fordow facility in a nuclear, physics and technology centre. Participants also reaffirmed their support for projects in the area of civil nuclear co-operation on the basis of Annex III of the JCPOA.

5.​​The participants recognised that, alongside implementation by Iran of its nuclear-related commitments, the lifting of sanctions, including the economic dividends arising from it, constitutes an essential part of the JCPOA.

6. ​Participants underlined their determination to protect the freedom of their economic operators to pursue legitimate business with Iran, in full accordance with UN Security Council Resolution 2231.

7. ​The participants equally highlighted the extensive work and substantial progress undertaken to date, the intensification of technical dialogues, efforts to maintain and improve bilateral economic relations, and the mobilisation of considerable resources by all, including with third countries interested in supporting the JCPOA and in pursuing, in a timely and effective manner, the normalisation of trade and economic relations with Iran.

8. ​In this context, the participants welcomed the fact that updates to the EU’s “Blocking Statute” and the European Investment Bank’s external lending mandate to make Iran eligible entered into force on 7 August.

9. ​The participants re-affirmed their continued commitment to the objectives mentioned in the statement of the Ministerial Session of the Joint Commission of the JCPOA on 6 July 2018, in particular to pursue concrete and effective measures to secure payment channels with Iran, and the continuation of Iran’s export of oil and gas condensate, petroleum products and petrochemicals.

10. ​​Mindful of the urgency and the need for tangible results, the participants welcomed practical proposals to maintain and develop payment channels, notably the initiative to establish a Special Purpose Vehicle, to facilitate payments related to Iran’s exports (including oil) and imports, which will assist and reassure economic operators pursuing legitimate business with Iran. The participants reaffirmed their strong will to support further work aimed at the operationalisation of such a Special Purpose Vehicle as well as continued engagement with regional and international partners.

11. ​The participants stressed their determination to support practical solutions concerning the above and agreed to keep progress under close review and to convene the Joint Commission, including at Ministerial level, as appropriate in order to advance common efforts.

12. ​​The participants recalled that these initiatives are aimed at preserving the JCPOA which is in the international interest.

Volvo Halts Iran Truck Assembly under US Pressure

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Swedish truckmaker AB Volvo has stopped assembling trucks in Iran because US sanctions are preventing it from being paid, a spokesman for the company said on Monday.

Volvo spokesman Fredrik Ivarsson said the trucks group could no longer get paid for any parts it shipped and had therefore decided not to operate in Iran.

“With all these sanctions and everything that the United States put (in place) … the bank system doesn’t work in Iran. We can’t get paid … So for now we don’t have any business (in Iran),” Ivarsson told Reuters by telephone.

The sanctions against Iran, reimposed on Aug. 6 by US President Donald Trump after his decision to pull out of the 2015 Iran nuclear deal, have forced companies across Europe to reconsider their investments there.

Before the sanctions were reimposed, Volvo had expressed an ambition for Iran to become its main export hub for the Persian Gulf region and North Africa markets.

The European Union has implemented a law to shield its companies, but the sanctions have deterred banks from doing business with Iranian firms as Washington can cut any that facilitate such transactions off from the US financial system.

Volvo was working with Saipa Diesel, part of Iran’s second-largest automaker SAIPA, which was assembling the Swedish firm’s heavy-duty trucks from kits shipped to Iran.

The head of Volvo Trucks was reported to have told Iranian media that he expected 5,000 Volvo trucks to be assembled locally in the year to March 2019 and that Saipa Diesel would begin to produce three Volvo truck models domestically.

Ivarsson did not know how much of this target had been delivered on. However, he said Volvo had no active orders in Iran as of Monday.

Source:http://www.iran-bn.com/2018/09/27/volvo-halts-iran-truck-assembly-under-us-pressure/

Iraqi Dinar may replace US Dollar in Iran-Iraq Trade

Iranian ambassador to Baghdad said Iran and Iraq are weighing plans to eliminate US dollar in trade transactions and also lift visa requirements for citizens of the two countries.

Speaking at a TV program on Saturday night, Iraj Masjedi said Tehran and Baghdad are considering plans to use Iraqi dinar for trade transactions or develop barter trade considering the banking problems caused by the US sanctions on Iran.

He also voiced Iran’s willingness to remove visa restrictions for travels between the two countries, saying the idea of lifting visa requirements for merchants and business people was discussed during Iraqi President Barham Salih’s Saturday visit to Tehran.

Masjedi highlighted the ample opportunities available for the Iranian business sector available in the Iraqi market, saying the Baghdad government welcomes foreign investments.

“The government of Iraq is seeking foreign investment in the economic field, and has now offered 1,200 projects worth $100 billion,” the ambassador added.

He assured Iranian investors of improving security in Iraq, saying the security conditions in the Arab country’s inland and border regions have been getting better since the defeat of the Daesh (ISIL) terrorist group.

The Iraqi president visited Tehran on Saturday with a ranking delegation for a series of political and economic talks.

After high-profile talks between the Iranian and Iraqi delegations, Iranian President Hassan Rouhani said the two neighbors can increase their annual trade from the current $12 billion to $20 billion.

Rouhani also noted that the two sides discussed ways for cooperation in the energy, power and oil industry, including the extraction of petroleum, and a plan to connect the two countries’ railroad networks.

Source:http://www.iran-bn.com/2018/11/19/iraqi-dinar-may-replace-us-dollar-in-iran-iraq-trade/

Workshop to Review HSE Trends in Oil Industry

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Tehran is hosting a French-Iranian workshop on health, safety and environment in oil industry by late January where the latest trends in the field will be presented to senior oil and energy executives in Iran’s oil industry.

Director General of HSE and Passive Defense Directorate of the Iranian Ministry of Petroleum Bagher Mortazavi said the workshop, arranged with the participation of French oil and gas giants including Total and Axens, will brief managers and directors of Iran’s development projects on the latest global HSE trends in oil industry.

Speaking to Shana, Mr. Mortazavi said the workshop with be held with experts from reputable oil and gas companies in the world and the HSE field in France in attendance with the coordination of the Iranian Ministry of Petroleum’s International Affairs and Trading and HSE directorates.

“Today, more than any other time, there is a need to establish a professional health, safety and environmental system, and the study of incidents in oil industry and the identification of weaknesses and areas that can be improved are among the main goals of the workshop,” he said.

The official said that the estimated capacity for the workshop is about 200 participants, adding the workshop will be held in Tehran on January 29 and 30.

Mortazavi noted that the purpose of the workshop is to introduce operational managers and directors of development projects in Iran’s oil industry with the latest HSE approaches practiced by leading oil and gas heavyweights in the world, and said: “These workshops will tell the middle managers what approaches are in managerial and technical aspects to improve their HSE performance.”

According to him, the main audience of the workshop is operational managers, and directors of repairing, engineering, technical inspection, and HSE of manufacturing companies and managers of development projects of the oil industry.

He said the workshop’s lectures address the needs of today’s oil industry in the field of HSE.

“The 14 lectures during the workshop are designed to cover topics that shed light on the entire cycle of oil industry facilities from design to exploitation. HSE management and cultural promotion, safety engineering and risk management, prevention of major damage and management of physical assets and environmental issues are the main fields to be addressed by the lectures.”

He further said that representatives from TOTAL, AXENS, IFP, ARTELIA, B.V., SOFREGAS, KERDOS ENERGY, AMETHYSTE, GAS VIEWER, PATH CONTROL, and the French Oil Industry Safety Center (GESIP) are to attend the English-run workshop.

Mortazavi added that his directorate is planning a training program for the oil industry accident scene commanders in the near future.

Source:http://www.iran-bn.com/2018/01/18/workshop-to-review-hse-trends-in-oil-industry/

Iraq Emerges as Iran’s Top Export Destination

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Iraq has emerged as Iran’s top export destination in the current Iranian year, an official announced.

The director of the export bureau of Iran’s Customs Office, Ali Akbar Shadmani, said the value of the country’s exports since the beginning of the current Iranian year (March 21, 2018) has surpassed $30 billion, with Iraq being the top export destination.

He said the value of exports has risen by 12.5 percent compared to the corresponding period last year.

Iraq has imported 21 percent of the Iranian commodities this year in terms of value, worth $6.607 billion, he noted.

The main goods exported to Iraq include natural gas, steel bars, oils and bitumen, home appliances, and agricultural products, the official added.

President of Iraq Barham Salih visited Tehran on Saturday with a ranking delegation for a series of political and economic talks.

After high-profile talks between the Iranian and Iraqi delegations, Iranian President Hassan Rouhani said the two neighbors can increase their annual trade from the current $12 billion to $20 billion.

Rouhani also noted that the two sides discussed ways for cooperation in the energy, power and oil industry, including the extraction of petroleum, and a plan to connect the two countries’ railroad networks.

Source:http://www.iran-bn.com/2018/11/19/iraq-emerges-as-irans-top-export-destination/

How small businesses can guard against cyber threats

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The more interconnected the world becomes, the greater the risk posed by weaknesses in devices or networks.

According to Simon Bryden, consulting system engineer of cyber security firm Fortinet, it’s not just preventing breaches that’s important for businesses – it’s knowing what to do once there is a breach, which most businesses overlook.

Bryden spoke to Fin24 about the importance of adequate cyber security at the company’s international media conference held last week in Sophia Antipolis, France.

Fin24: Do consumers and small businesses understand the extent of security threats? How can they be made more aware?

Simon Bryden: For the most part, our customers understand risk. Most know there are risks and that they need to invest in security.

There is a big drive towards security management, especially in enterprises. These enterprises need a security partner who understands risk, and can best advise them and provide them with the level of protection they need. It is more tricky if enterprises do it themselves.

For example, enterprises need to quantify the risks and understand how to allocate their budgets to address them. This is where a security management partner can help.

Are there some basic pitfalls that small businesses often overlook when it comes to security?

There are some pitfalls. For example, they rely on boundary protection – where they protect everything from the outside.

But apart from these barriers, they need to ensure that if a cyber attacker gains access to the network, it’s not an “open bar” for attackers to cause more damage. They need more barriers within their networks.

Put in place solutions – assume that you will be breached, and when you do get breached, you need to make sure that you are made aware of it as soon as possible to take further action.

What’s the best starting point for a small business with limited resources to protect themselves?

Small businesses without the necessary in-house skills need to find a managing security partner – that’s the most efficient way of getting protection.

Secondly, they should make sure their staff are trained. This may even be more cost-effective than getting a managing security partner.

What’s the best way to approach innovation, while maintaining security measures?

When we use artificial intelligence to improve products, there’s a risk that attackers can use innovation to get a foothold in networks.

It’s a double-edged sword – we can’t stop attacks from happening, but we can be proactive and predict potential vulnerabilities. That way we can help consumers better understand the need to have protection.

What’s the most important thing organisations should focus on when to comes to managing cyber threats?

Train staff to make sure they are aware of potential security threats.

And work with partners to figure out the best solutions for the risks to the organisation. It’s important to understand the risks to the organisation, and understand the best security approach to manage these risks – especially for small and medium sized businesses without inhouse skills.

They can’t turn away from the problem. They need to face it and find partners to help out, and put the best solution in place.

source:https://www.fin24.com/Entrepreneurs/qa-how-small-businesses-can-guard-against-cyber-threats-20181124